dgd88's Privacy Policy
dgd88 is strictly committed to collecting, using, and protecting your personal information. Read this policy and learn about your rights.
This privacy policy describes in detail what information is collected about you while using the dgd88 platform, how it is used, and what rights you have. By using our platform, you agree to the terms of this policy.
What Information Do We Collect?
We collect certain personal information when you create an account on the dgd88 platform and throughout your use of our services. The sole purpose of collecting this information is to provide you with a safe, fair, and personalized experience.
1.1 Information You Provide Directly
The information you provide during registration and account management includes:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID card or passport number (for identity verification)
- Bank account or mobile banking details (for bKash, Nagad, Rocket, Upay, or bank transfers)
- Username and password
- Address details
1.2 Automatically Collected Information
When you browse or use the dgd88 platform, certain technical information is collected automatically:
- IP address and device type
- Browser type and version
- Time, date, and duration of site visits
- A list of pages you have visited
- Information collected from cookies and similar tracking technologies
- Records of login and logout times
1.3 Transaction Information
We store detailed records of all financial activity conducted in your account. This includes deposit amounts, withdrawal amounts, bonus receipt and usage history, and betting or gaming activity. We apply the highest level of security to financial information.
How Is Your Information Used?
The information you provide and that we collect is used only for the following legitimate purposes. dgd88 never sells your information to third parties or shares it without permission.
2.1 Account Management and Service Delivery
Your information is used to create and manage your account, verify logins, process transactions, award bonuses, and personalize your gaming experience.
2.2 Identity and Age Verification
dgd88 strictly ensures that only individuals aged 21 or older may use the platform. The identity verification process is fully secure, and all information is stored in encrypted form.
2.3 Security and Fraud Prevention
Your information is used to ensure account security, detect any unusual activity, and prevent fraudulent behavior. This helps protect your account and funds.
2.4 Customer Support and Communication
To resolve any issues, complaints, or questions you may have, our 24/7 customer support team may use your information to contact you. This service is provided via email at [email protected] or through live chat.
2.5 Legal and Regulatory Compliance
Your information may be used to meet applicable laws, regulations, and regulatory requirements. This includes matters related to anti-money laundering (AML) checks and account verification.
2.6 Platform Improvement
Anonymized data may be used to improve the overall user experience, plan new features, and analyze platform performance. No personal identity is revealed in this process.
Information Storage and Security
Protecting your personal information is one of dgd88's top priorities. We store your information using industry-standard technologies and practices.
3.1 SSL Encryption
All data transmitted on the dgd88 platform is secured using SSL (Secure Sockets Layer) encryption technology. This ensures that any information sent between your browser and our servers remains unreadable to third parties.
3.2 Data Retention Period
Relevant information is retained while your account remains active. After account closure, certain information may be kept for as long as necessary to meet legal obligations, resolve disputes, and enforce our contractual terms.
3.3 Access Control
Your personal information is accessible only to authorized personnel, and only to the extent required for them to carry out their duties. All staff are contractually bound to comply with the privacy policy.
Important: Never share your account password or login details with anyone — including dgd88 staff. Our representatives will never ask you for your password.
Sharing Information with Third Parties
dgd88 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:
4.1 Payment Processing
Necessary information is shared with payment providers such as bKash, Nagad, Rocket, Upay, and bank transfer services to complete your financial transactions. These providers follow their own privacy policies.
4.2 Technology and Service Providers
We rely on various technology and service providers to operate the platform, such as server hosting, data analytics, and customer support software. Only the information required for their specific work is shared with these partners, and they are contractually obligated to keep it confidential.
4.3 Legal Requirements
If we are required to comply with a court order, government directive, or applicable law, we may share relevant information with the concerned authorities. In such cases, we will make every reasonable effort to protect your privacy.
4.4 Business Changes
In the event of a merger, acquisition, or asset sale, your information may be transferred to new ownership. You will be notified in advance and informed of any new policies in such a situation.
Cookie Policy
The dgd88 platform uses cookies to function properly and to improve your browsing experience. Cookies are small text files stored on your device.
5.1 Types of Cookies
- Essential Cookies: Necessary for the platform's core functionality — maintaining login sessions, security verification, and so on.
- Functional Cookies: Used to remember your preferences and settings, such as language preferences.
- Analytics Cookies: Used to understand which parts of the platform are used most, so we can improve our services.
5.2 Cookie Controls
You can disable cookies at any time by going to your browser settings. However, disabling essential cookies may cause certain key platform features to stop working properly.
Your Rights and Controls
You have several important rights over your own information. dgd88 respects these rights and helps you exercise them appropriately.
6.1 Right to Access
You have the right to know what information we hold about you. Upon request, we will provide you with a copy of the information stored about you.
6.2 Right to Rectification
If any of your information appears to be incorrect or incomplete, please contact us. We will make the correction as soon as possible. You can also update some information yourself through your account settings.
6.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business needs.
6.4 Right to Restrict Processing
In certain circumstances, you have the right to request that the processing of your information be restricted. In such cases, we will only process the information as required by law.
6.5 Right to Opt Out of Marketing Communications
If you no longer wish to receive our promotional emails or messages, use the "opt-out" link at the bottom of any communication or let us know directly at [email protected].
Protection of Minors
The dgd88 platform is intended exclusively for individuals aged 21 and above. We do not knowingly collect or store information from any person under the age of 21.
Through the age verification process at registration, we ensure that no minor can use the platform. If we have reason to believe an account was created by a minor, that account will be suspended immediately and the associated information will be securely deleted.
If a parent or guardian believes their child has created an account on dgd88, please contact us at [email protected].
Policy Changes
dgd88 reserves the right to revise this privacy policy from time to time. In the event of any significant changes, we will notify you in the following ways:
- By displaying a clear notice on the platform
- By sending a message to your registered email address
- By updating the "Last Updated" date on this page
Continuing to use the platform after any changes are made will be considered as your agreement to the updated policy. We therefore recommend visiting this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding your information or this privacy policy, please get in touch. dgd88's customer support team is active 24 hours a day, 7 days a week.
Contact by Email
Email us for any privacy-related requests:
Support is available in both Bengali and English.
Live Chat
Use our live chat service for quick assistance.
Active 24/7 — log in to the platform directly to start a chat.
To access the live chat service, go to the dgd88 Login page.